FAQ
Frequently Asked Questions
Find answers about features, pricing, security, integrations, and getting started with Eduzentra.
Eduzentra is a cloud-based customer relationship management platform built specifically for education consultancies and study abroad agencies. It helps you manage leads, students, university applications, and communications in one place.
Yes! All plans come with a 14-day free trial with full access to features. No credit card required to start your trial.
Absolutely. Our Platinum and Gold plans include WhatsApp Business API integration for bulk messaging, templates, and automated follow-ups directly from the CRM dashboard.
Silver supports up to 5 users, Platinum up to 15 users, and Gold offers unlimited users with role-based access control for counselors, managers, and agents.
Yes. We use enterprise-grade encryption, regular backups, and comply with GDPR standards. All data is stored on secure cloud servers with 99.9% uptime SLA.
Yes. The Student Portal (available on Silver, Platinum, and Gold plans) gives students a branded portal to track applications, upload documents, and communicate with their counselor.
All plans include documentation and video tutorials. Platinum plans get priority onboarding, and Gold customers receive dedicated account management and custom training sessions.
Yes. We offer free data migration assistance for Platinum and Gold customers. Import leads, students, and documents from Excel, Google Sheets, or other CRMs.
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